El Al is doing the right thing here (in my opinion) and honoring the tickets sold this past Monday. On top of that, they are offering ticket holders the option to book a direct flight for an extra $75 since the reduced fares are all with stopovers in Europe. DOUBLE WOW. KUDOS.
From El Al's Facebook page:
EL AL ISRAEL AIRLINES IS HONORING ALL REDUCED FARE TICKETS PURCHASED ON INTERNET SITES EARLIER THIS WEEK.
OPTION TO FLY NONSTOP IS AVAILABLE.
EL AL Israel Airlines is announcing that the tickets which were purchased on a variety of travel internet sites and ticketed earlier this week (on August 6th) will be honored. In addition, EL AL is offering a more convenient option to anyone who has been ticketed at one of these low fares on flights from the USA to Israel.
The tickets that these passengers are currently holding are for travel via a stopover in Europe in both directions. However, to better accommodate these passengers, EL AL is offering a choice to travel nonstop roundtrip to Israel from New York (JFK or Newark) for an additional cost of $75 each way. Yet another choice is that EL AL is offering a full refund without penalty to anyone wishing to cancel their tickets.
To take advantage of the nonstop flights or to cancel, passengers holding these tickets should email EL AL between August 14 and 31, 2012 via email to [email protected] and an EL AL representative will respond to the request.
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